Storage System Failure

2nd April, 2011 6:16AM until 3rd April, 2011 5:30PM

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This bulletin details an Issue which has been resolved, and is kept for archival purposes only

Continuing from last week's events, we've had some unexpected and serious issues with our Storage System.
This Storage System Failure has taken some time to repair, as well as affecting our primary and backup systems. This has resulted in our Core Services being offline over the weekend, however our redundant systems were in-place and operational to reduce the impact.

While some users have reported that they had connection difficulties during this outage, No Data was lost during this outage and all eMail received during the outage will trickle through from our redundant systems overnight.
The Storage System was repaired at 5:10pm on the 3/4/11 and Services restored by 5:30pm

We are now investigating all systems to check for other potential weak areas in our current hardware, and we have ordered new backup storage systems.

If you experience any further issues, please contact the fd Network on 02 4210 6268 or 02 8011 1986