Primary Server CPU Failure
4th April, 2011 10:00PM until 5th April, 2011 12:00AM
This bulletin details an Issue which has been resolved, and is kept for archival purposes only
During our Investigations which were triggered by last week's events, we've narrowed down to a faulty CPU in our Primary Server which has lead to eratic behaviour with our other Systems.
The Systems Team shutdown the Primary Server and replaced this with a new server which is delivering significantly improved performance. Backup Systems were in-place and operational to reduce the impact and ensure services weren't disrupted.
The newer Primary Server was installed at 11:34pm on the 4/4/11 and all services returned to normal by 12:00am
We're continuing the investigation to check for other issues, however overnight services were stable with no signs of further issues - our new backup storage systems and servers are on order.
If you experience any further issues, please contact the fd Network on 02 4210 6268 or 02 8011 1986
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